Contact information
Contact Information
We’d love to hear from you! For questions about orders, custom requests, collaborations, or general inquiries, please contact us using the information below.
Twentynine Luxury
Long Island, New York, United States
📧 Email: twentynineluxury@gmail.com
🌐 Website: twentynineluxury.com
📱 Instagram: @twentynineluxury
Customer Support Hours
Monday – Friday
8:00 AM – 2:00 PM EST
Please allow 1–3 business days for a response during busy seasons and holidays.
Custom Orders & Event Inquiries
Interested in a custom design or event order? Please include the following in your message:
- Event date
- Product type
- Quantity needed
- Design inspiration or theme
- Any personalization details
We recommend reaching out as early as possible for wedding and event orders to ensure availability.
Order Support
If you are contacting us about an existing order, please include:
- Your order number
- Full name used at checkout
- Photos (if applicable)
This helps us assist you as quickly as possible.