Contact information

Contact Information

We’d love to hear from you! For questions about orders, custom requests, collaborations, or general inquiries, please contact us using the information below.

Twentynine Luxury
Long Island, New York, United States

📧 Email: twentynineluxury@gmail.com
🌐 Website: twentynineluxury.com
📱 Instagram: @twentynineluxury

Customer Support Hours

Monday – Friday
8:00 AM – 2:00 PM EST

Please allow 1–3 business days for a response during busy seasons and holidays.

Custom Orders & Event Inquiries

Interested in a custom design or event order? Please include the following in your message:

  • Event date
  • Product type
  • Quantity needed
  • Design inspiration or theme
  • Any personalization details

We recommend reaching out as early as possible for wedding and event orders to ensure availability.

Order Support

If you are contacting us about an existing order, please include:

  • Your order number
  • Full name used at checkout
  • Photos (if applicable)

This helps us assist you as quickly as possible.